Due to further restrictions imposed by the Uk Government for COVID-19; We are still carrying out emergency repairs and essential maintenance in Edinburgh. The safety of our staff is paramount and social distancing rules and procedure should be adhered to when our staff are on site. Any non-essential work can still estimated for using our online pricing forms.
What is classed as urgent or emergency work?
If you have a lack of basic services, such as power, water or heat, any issue that is potentially life threatening, such as gas problems, then this is emergency work. If you have water ingress, a broken window or something that is disrupting or could lead to larger issues for the occupants of a property, then this is urgent.
The interests of our customers, our families and our communities are at the centre of everything we do and this is particularly important during these challenging times.
With this in mind, we wanted to reach out and reassure you that we are putting in place a number of robust measures designed to make health and safety a top priority whilst still enabling people to carry out our planned installtions and remedial works. We understand that the work to your home may be essential for integrity and watertightness. We take this responsibility extremely seriously.
So, we are making some changes to the way our tradesmen carry out their works and are offering a 'contact-free service' for all works. This will cover all of our services offered; Roofing, Building, Repairs and maintenace and our rope access. Please fill out our estimate forms or give us a call to find out more.
Due to COVID-19 our staff are working remotely this will not affect our day-to-day operations. We have also launched online estimates; this will further reduce any required contact between our customers and our staff. You can complete one of our online estimates forms and we will get back to you as soon as possible. Please give us as much information as you can using the dropdown menus - this will allow us to give an accurate cost of the required works. Should we require further information or the works are more complex please don't hesitate to call us.
Your safety and wellbeing is paramount to us and we will endeavour to do our best to support you in these unprecendented times.